Job opportunities

Dog giving a high five
Rachel Oates © / The Kennel Club

The primary objective of The Kennel Club is to improve in every way the welfare, health and general well-being of all dogs throughout their lives, through various research and educational programmes, and our charitable trust.

As an organisation we are committed to promoting and protecting dogs' varied roles in society and defending the interests of all dog owners.

If you have the relevant skills, an interest in dogs, and want to join our team, please read on.

Our central London office is located at 10 Clarges Street, Mayfair, London, W1J 8AB.

Equal opportunities and diversity

The Kennel Club is committed to activities that promote the culture of equality of opportunity. We recognise the worth of every individual and appreciate the benefits to be gained from making full use of people's talents to enhance our business performance.

We are committed to ensuring that recruitment, selection, training, development and promotion procedures result in no job applicant or employee receiving less-favourable treatment on the grounds of:

  • race
  • colour
  • nationality
  • ethnic or national origin
  • religion or belief
  • disability
  • trade union membership or non membership
  • gender
  • sexual orientation or marital status
  • full-time/part-time status

The Kennel Club's objective is to ensure that individuals are selected, promoted and otherwise treated solely on the basis of their relevant aptitudes, skills and abilities. All employees are responsible for ensuring that our equal opportunities and diversity policy is adhered to.

Rewards and benefits

To work for The Kennel Club you need to be passionate about making a difference for dogs. We believe that the unique skills and dedicated work of our staff should be rewarded. Below are the benefits we offer our staff:

Learning and development

We aim to provide learning opportunities that support our business at individual, departmental and organisational level. We will provide training opportunities to permanent, temporary and part-time employees to maintain and improve work performance and development opportunities to support employees in realising their potential where opportunities exist within The Kennel Club.

We aim to create an environment where individuals are able to take responsibility for their own learning and development; an environment which recognises learning as an important element of organisational and individual achievement. We aim for continuous improvement in everything that we do. We have a dedicated learning and development team and offer financial support for professional and vocational qualifications, with five days' study leave provided.

Induction training

A structured induction plan will be provided by a manager for all new employees and where necessary for existing employees embarking on a new role. This will include an overview of The Kennel Club and on-the-job orientation. Seminars/workshops designed for inducting new employees are also organised by the human resources department.

Flexibility

We make every attempt to help colleagues achieve a work/life balance through flexible working practices. These can include many types of part-time working arrangements. The options available to colleagues will depend on individual circumstances, and the demands and priorities of the department in which employees are based.

Paid holiday

We offer a core annual leave entitlement of 22 days (pro rata) in addition to statutory holidays, increasing by one day per year up to 26 days per year. In addition to this, staff who work during the weekends of Crufts and Discover Dogs can opt to receive one and a half days' leave for each day worked. 

Well-being

The health and well-being of our staff is important to us. This is why we provide a number of health-related benefits for employees such as a healthcare cashback programme with the first level paid for by The Kennel Club. In addition to this, free eye tests are available for all staff, with a further £55 voucher given towards buying spectacles (dependent upon eye test results). All employees are able to benefit from an employee assistance programme, providing access to independent advisors and counsellors for staff and their immediate families. We have also set up an arrangement with an occupational health service to which we can refer staff if there are any health concerns.

Salaries

We offer salaries that reflect the market we operate in and regularly check ourselves against similar roles in other organisations.

Pension

It is never too early to plan for your retirement and whatever arrangements you have made already, our stakeholder pension scheme (provided by Legal and General) is a valuable addition to them, particularly as The Kennel Club will contribute too.

Life assurance

Free life assurance is provided to all staff working at The Kennel Club, at the rate of two times your annual basic salary in the event of death in service. If you are a member of our stakeholder pension scheme, this is three times your annual basic salary.

Interest-free season ticket loan

Travel can be expensive. To help you pay for your travel to work, you can apply for an interest-free season ticket loan for travel on buses, coaches and trains, with repayment made over 12 months through a deduction to your monthly salary. This is available to full-time staff members who have successfully completed their probation.

Long service and retirement

We are really proud of the length of time colleagues stay with us. To show our appreciation, we hold a special celebration upon 25 years service and for those who retire. The special person also receives a gift from The Kennel Club (previous gifts have included a flight to Thailand and a laptop computer).

Current vacancies

Public Affairs Assistant
Public Affairs Assistant
Marketing and Communications Department 
Based Location: London and home as required

The primary objective of The Kennel Club is to improve in every way the welfare, health, and general wellbeing of all dogs throughout their lives, by means of various research and educational programmes, and our Charitable Trust. The Kennel Club is an organisation committed to promoting and protecting dogs’ varied roles in society and defending the interests of all dog owners.

A vacancy has arisen for a Public Affairs Assistant to support the External Affairs division in their work to further The Kennel Club’s involvement with the Public and Parliamentary Affairs.

The ideal candidate will have:
• A university degree
• Interest in Public Affairs work
• Social Media nous, including Twitter
• Good organisational abilities
• Strong communications skills, written and verbal
• Proficient in Word and Excel
• Work experience or previous employment in a public affairs environment
• Live within commuting distance of central London

In this position you will assist the External Affairs division in various aspects of their work, which will include administrative duties, parliamentary monitoring and arranging events.

Duties are likely to include but not be limited to:
• Assist with developing/delivering public affairs strategies and plans
• To deliver professional public affairs campaigns to the Westminster
Parliament, the Scottish Parliament and the Welsh Assembly
• Promote The Kennel Club generally in parliament and the devolved
administrations
• To lead on local lobbying campaigns relating to access for dog walkers
• To assist in organising parliamentary or related events and attend
parliamentary and external meetings as necessary
• To write regular content for internal publications
• To upload related content to websites
• To develop content for The Kennel Club Public Affairs team’s Twitter account
• To undertake research, correspondence and telephone enquiries

Please be advised that if you are a member of The Kennel Club and are successful in your application you will be required to relinquish your membership.

If you are interested in applying for this position, please send your CV and a covering letter explaining why you are suitable for this role to this email by 11 February 2022. Further information can be requested from this email address.
Senior Strategic Internal Comms and Engagement Officer
Senior Strategic Internal Comms & Engagement Officer
Communications Department
Based Location: London and home-based as required
Fixed-term: 18 months

Do you want to use your experience of delivering internal communications for transformational change projects and play a vital role in helping us to accomplish our mission of ‘making a difference for dogs’?

The Kennel Club is the UK’s leading canine authority, dedicated to promoting high-quality dog breeding, training, and care. We believe that owning and working with dogs is one of life’s greatest joys and we are dedicated to making a difference to dogs.

This role will provide the right candidate with an excellent opportunity to embark on and shape the development of a new strategy for the organisation. This is an exciting time to join The Kennel Club as we begin the next stage in our journey, ensuring that we adapt and remain future-focused, while retaining and celebrating our heritage.

This role will be central to ensuring that our staff, members, and wider stakeholder groups are kept informed about the development of our strategy and engaged in the work as and when appropriate. This role, reporting into the Head of Communications, will work collaboratively across The Kennel Club, working closely with the Head of Strategy, the Executive Team, and the Board.

This exciting new role will:
• Use knowledge of change communications to manage and lead the Strategy Comms and Engagement Project, including preparation and delivery of project management documentation such as project plans, reports, and engagement plans with stakeholders
• Work with the Head of Strategy, Planning and Insight, and Programme Board to deliver the project aligned to the rest of the strategy development programme and link with external consultants as required
• Work in partnership with our Communications and PR team to ensure that internal audiences receive clear and timely information in relation to the project
• Work in partnership with our Communications and PR team to develop new, and refine existing, channels to support effective internal comms and engagement with the strategy
• Support the development and delivery of innovative and appropriate engagement mechanisms including on and offline engagement events with staff and members
• Effectively partner with the CE, executives and senior managers to develop and deliver internal communications to engage staff and members
• Support senior managers in writing, editing, and sub-editing copy for various internal communications

We are looking for a positive, experienced and organised person to join our friendly team. You will have:
• Demonstrable experience of developing and executing a complicated comms and an engagement plan within an organisation of similar size and complexity
• Evidence of ability to successfully implement ways of working, establishing clear internal comms protocols and best practice
• Ability to consolidate views and narrative from various sources into strategic content
• Excellent written and verbal communication skills
• Highly creative and innovative, able to bring solutions and recommendations to create engaging internal communications using a variety of online and offline channels
• Excellent interpersonal skills, with the ability to work constructively with people at all levels

Alongside a competitive salary, you can benefit from a generous contributory pension scheme, interest-free season ticket loan, life assurance, and a healthcare cash plan.

Please be advised that if you are a member of The Kennel Club and are successful in your application you will be required to relinquish your membership.

If you are interested in applying for this position, please send your CV and a covering letter explaining why you are suitable for this role to this email by Sunday 6 February 2022. Further information can be requested from this email address.
Portfolio Manager – Registrations
Portfolio Manager – Registrations
Commercial Operations Department 
Based Location: London and Aylesbury offices and home based as required
Contract type: 6-month fixed term maternity cover

The Kennel Club is the UK’s largest organisation dedicated to improving the welfare, health and general wellbeing of all dogs throughout their lives, by means of various research and educational programmes, and our Charitable Trust. An exciting opportunity has arisen for a Registrations Portfolio Manager within our Commercial
Operations department.

The role will be responsible for the design, construction and management of Kennel Club products and services under the Registrations portfolio to support our strategy.

You will be working closely with the Marketing, Operations, Finance and Subject Matter Experts, to ensure agreed targets are met for the Portfolio as a whole and for each of the products and services within it.

Your role will include the delivery of our registrations services plans, detailed reporting, and monitoring against defined KPIs. It will also involve the delivery of key projects across the registrations portfolio.

The ideal candidate will have:
• Previous product management experience
• Strategic thinking skills
• Knowledge of Registrations and related services
• Experience of delivering significant projects
• Excellent written and verbal communications
• Strong Microsoft office skills and excellent attention to detail to ensure high levels of standards are met
• Good problem-solving skills
• Convincing and persuasion skills
• Strong and confident communicator
• Ability to work under pressure and motivate others to meet tight deadlines

A business or management degree would be desirable. Alongside a competitive salary, you can benefit from a generous contributory pension scheme, interest-free season ticket loan, life assurance, and healthcare cash plan.

Please be advised that if you are a member of The Kennel Club and are successful in your application you will be required to relinquish your membership.

If you are interested in applying for this position, please send your CV and a covering letter explaining why you are suitable for this role to this email by 4 February 2022. Further information can be requested from this email address.
Client Services Advisor – Call Centre

Client Services Advisor – Call Centre
Commercial Operations Department
Based Location: Aylesbury and home as required

We are looking for Client Services Advisors to join our busy and vibrant Commercial Operations Department.

Your role within the team will be to ensure that our customers have all the information they require and that they feel valued. 

To succeed in this role, you will be forward-thinking and future focussed, and will possess excellent oral and written skills.  You will also have extensive experience of working within a call-centre environment and handling inbound and outbound calls, with the ability to link and promote products.

The ability to work under pressure and to tight deadlines is a must, as is the ability to work with KPI’s (Key Performance Indicators). 

You will have good working knowledge of Microsoft packages and web-based systems (including web chat and CRM systems).

To excel in this role, you will have the ability to work alongside other members of the team and take ownership for the tasks that you are given.

Excellent time management and organisational skills are a must to succeed in this role, alongside the desire to assist the department to grow moving forward.  You will need to be reliable and flexible with a can-do attitude and be respectful when dealing with internal and external customers. 

An interest and knowledge in the canine world would be useful but not essential as full product training will be given.

Can you provide a first-class level of service to our customers?  If so, then we want to hear from you.

Please be advised that if you are a member of The Kennel Club and are successful in your application you will be required to relinquish your membership for the duration of your employment.

If you are interested in applying for this position, please send your CV and a covering letter explaining why you are suitable for this role via email. Further information can be requested from this email address.

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Next step - Learn more about The Kennel Club

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