What's included/ordering update16 November 2020:
Please be aware the restrictions and challenges associated with the COVID-19 pandemic continue to cause delays in our ability to provide results during this period. We are unable to guarantee at this time that results will be provided within the suggested time frame, although it is our priority to provide results at the earliest possibility and we appreciate the patience and understanding of our customers during this time.
- Free delivery, including VAT, postage and packaging
- Our shipping period is 3-5 working days (Royal Mail 2nd class)
- We aim to return results within 35 working days after receipt of the DNA sample, however, we cannot guarantee that any test result shall be issued within this time frame