Below are some helpful tips to help you find your pet, or reunite a pet successfully.

What happens if I lose my pet?
Should your pet become lost or stray for some reason, it is very likely that he will be picked up by the Police, Animal Warden service, or by one of the Rescue organisations. They are equipped with a special scanner which can read the pet's unique microchip number which will enable them to find your details through the Petlog database which is open and accessible 24 hours a day, 365 days of the year. They will then contact you direct and reunite you with your pet.

If you lose a pet it is likely that a local authority will pick it up. If a stray is found out of office hours, the local police station is the most likely place your pet will be taken to. Police and Animal Wardens will have access to the Petlog databases and will search for the details so that they can return your pet to you as soon as possible.

If you are a Petlog Premium member, we are able to activate the Petlog Lost and Found programme. Within minutes of you alerting us – and you can use SMS Text Message, web or telephone – Petlog will send a Lost Pet Alert email to authorised agents who have subscribed to the scheme within an approximate 30 mile radius of where your pet went missing. The animal’s details are also, by request, posted on the Lost Pet section of the website, and there are posters that you can download to alert people in your neighbourhood.

Other ways to help find your pet are:

• If you are a Petlog Premium member, you should contact Petlog immediately by text message, web or call 0870 6066751. If you are a Petlog member, contact Petlog immediately by telephone - 0870 6066751.
• Search your neighbourhood immediately, leaving the description of your pet and your name and phone number with as many people as possible. Remember to ask postmen and paper delivery service personnel if they have seen your pet.
• Advertise in the ‘Lost’ section of your local newspaper and be sure to read the ‘found’ ads.
• Call your vet, police station and animal warden.
• Visit your local welfare centre. Ensure you look into each enclosure, as records are not always accurate.
• Call radio stations that announce lost and found pets.
• Visit lost and found pet websites.
• Make posters/flyers and lots of them! Place them on telegraph poles, street light poles, in pet shops, vets, supermarkets, restaurants, local stores and post offices. For outdoor flyers you may want to place them in a plastic sheet protectors.
• Take a photograph of your pet every few months to ensure he/she will be recognisable on posters if it does stray.
• Dogs and cats are not always predictable and can stray for long distances. Look everywhere and tell everyone.

Some useful numbers to call if you lose a pet are:
Your local Welfare Centre, Vet, Neighbour, Police, Animal Warden and of course Petlog – 0870 606 6751

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